FAQ

1. Do you offer worldwide shipping? Yes, we offer worldwide shipping to most countries. Shipping fees may vary based on location.

2. How long does shipping take? Shipping times vary depending on your location. Majority of orders are pre-orders unless it is labeled as pre-made. Shipping could take 2-4 weeks for production and shipping.

3. Can I cancel or modify my order after it's placed? Once an order is placed, it cannot be canceled or modified as production begins immediately.

4. Do you offer returns or exchanges? All sales are final. We do not offer returns or exchanges.

5. How can I track my order? Once your order ships, you'll receive a tracking number via email to monitor its progress.

6. Are your products ethically sourced and produced? Yes, we are committed to ethical sourcing and production practices. Our garments are crafted with care and consideration for both people and the planet.

7. What payment methods do you accept? We accept major credit cards and other secure payment methods.

8. Do you offer custom or personalized orders? At this time, we do not offer custom or personalized orders. However, we're always open to suggestions for future collections.

9. How can I contact customer service for assistance? For any inquiries or assistance, please email us at: humblehardbody.help@gmail.com and our customer service team will be happy to help. Please give us in between 24 - 48 hours to respond.

10. Can I make changes to my shipping address after placing an order? Yes, once an order is confirmed, we still can change the shipping address if needed too. 

11. What should I do if my package is lost or stolen? If your package is lost or stolen during transit, please contact USPS for more information about your order. 

12. How can I stay updated on new product releases and promotions? To stay informed about our latest collections and exclusive offers, sign up to our SMS list and you could follow us on Instagram @Hardbody.brand to stay updated.